Megadyne is an electrosurgical device company that provides healthcare professionals with electrosurgical equipment and accessories. Here's how they solved content management and CRM integration in one move.
Megadyne was having a hard time managing their content and integrating it with their Salesforce CRM. Reps needed to send more than one document at a time without worrying about file size, and marketing needed control over exactly which documents were made available to the field.
With the help of the SoloFire team, Megadyne addressed each of these challenges and landed on a fully customizable app for content management, integrated with their Salesforce CRM.
"Before using SoloFire, we had limited functionality. We made a major investment in salesforce.com, CRM solution. We wanted to be able to integrate with that. We realized that our sales reps really needed to be able to send more than just one document at a time and they couldn't always be worrying about file size. We wanted to control documents that were made available to the reps, that's where SoloFire came into play."
— Aaron Fisher, Marketing Manager, Megadyne
"SoloFire app is simple, easy to use, they can open it up and show a customer within 30 seconds. They can email multiple documents to that customer right then and there."
"I love that I have complete control over how documents are uploaded... I love how easy it is to get those documents out on the app for my sales team." Uploaded content syncs to the app automatically, so reps always have current, compliant materials.
"The reporting in SoloFire has been a great asset for us. It's given us the ability to see whether a given document is ever looked at or if it's ever emailed... maybe that's something that we need to look at improving."
"The value of SoloFire to our sales rep is the fact that they don't have to worry about making technology work. Their job is to sell our products, not figure how to use an app."
— Aaron Fisher, Marketing Manager, Megadyne