Training and onboarding new employees can be a challenge for many companies. Today we are going to give you a few ways to make employee onboarding effective, easier, and accessible for continued employee coaching and training.
1. Treat the Onboarding Process as a Journey
It’s important that you treat your sales rep training as a journey, rather than just a single event. The initial onboarding process is the starting point that you should continue to build on top of. Effectively onboarding new employees makes a big impact in the long run when it comes to job satisfaction, performance levels, stress levels, and turnover rates. New employees who are given a structured onboarding program are 69% more likely to remain with a company for up to three years. As you continue to treat onboarding as a journey, you empower your employees with everything they need to know to feel confident and competent in their role. And it doesn’t hurt to check in on them every once in a while to see how they are doing and if they have any questions.
2. Set Realistic Goals & Milestones for New Hires
Picture this, you’ve just landed your dream job and through the onboarding process, you discover that the job objectives aren’t clear and you’re unsure what is expected of you. As new hires join the company it’s important to make sure they know what they are working towards. Give them insights into your company’s values, objectives, and large-scale goals. As you approach your sales onboarding process from a goal-centric perspective it will help you stay focused on providing employees with necessary insights to keep them engaged and productive. As they start to have a feel for their role within your company, continue to set goals and milestones that evolve accordingly.
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3. Utilize a Sales Enablement Tool
According to SMA, on average, new sales hires spend 10 weeks in training and development, and become productive after 11.2 months. That’s almost a year till you start to see any return on your investment! Companies are under pressure to find ways to reduce the time and effort needed to successfully bring a new hire up to speed.
A sales enablement tool, like SoloFire, allows you to standardized your training programs by housing all your training content in a single location. SoloFire turns your sales reps into rockstars! As soon as they start their first day you can provide them with easy access to the training materials, including videos, product sheets, and manuals. Your new sales reps have instant access to the necessary content they need to understand your processes and products. With a sales enablement tool, your employee onboarding is replicable, helping accelerate the entire onboarding process. Think of what you could do with all that time and effort saved when you use a sales enablement tool!
4. Keep Sales Rep Training Materials Updated & Fresh
Your marketing team is always updating sales content, but what about your training materials? A new hire doesn’t want to receive an employee handbook or a training sheet that hasn’t been updated since 2013. It will only hurt them (and you) as they get into the sales field. As your sales managers or HR department create and update training and onboarding materials, be sure your employees always have the most up-to-date materials (this can be done through a sales enablement tool). As you keep all your sales rep training materials and content up-to-date, it helps make sure they have always the right information to do their job victoriously!
5. Training isn’t just for New Hires
In business things are always changing, it’s inevitable! New products are releasing, employees change roles or get promoted, so it’s important that your training programs can keep up. As you have a standardized training and onboarding (and inboarding) process, it will help keep your company running like a well-oiled machine. Your training can also serve as a refresher course or a place for all your employees to refer back to. This is extremely helpful when your sales reps are selling complex products like medical devices.
When you have an effective sales rep training and onboarding process set in place your reps will be ready to sell in no time. As you continue to implement these tips and elevate your onboarding process, watch your sales reps be prepared for whatever comes their way and sell with confidence!