Privacy Policy
Effective Date: February 19, 2026
SoloFire, Inc. (“SoloFire,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information through our website and related services.
This Privacy Policy applies to information collected through our website, including demo requests and marketing communications. Personal data processed through SoloFire’s software platform on behalf of customers is governed by applicable customer agreements, as described below.
Scope of This Policy. SoloFire acts in different roles depending on context:
- As a Controller: When you visit our website, submit a demo request, sign up for marketing communications, or otherwise interact with us directly.
- As a Processor/Service Provider: When we process personal data on behalf of our customers through the SoloFire platform.
This Privacy Policy primarily addresses SoloFire’s role as a controller. When acting as a processor, SoloFire processes data in accordance with its agreements with customers.
Information We Collect
Information You Provide. We collect information you voluntarily provide through our website, including:
- First and last name;
- Email address;
- Phone number;
- Company name; and
- Any additional information included in communications with us.
Information Collected Automatically. When you access our website, we may automatically collect certain technical and usage information, including:
- IP address;
- Browser type and version;
- Device information;
- Pages visited;
- Referring URLs;
- Date and time of access; and
- Other standard analytics and usage data.
We may use cookies and similar technologies to collect this information.
Information Processed on Behalf of Customers. Through the SoloFire platform, customers may upload or manage business contact information and related sales engagement data. SoloFire processes such information solely on behalf of customers and in accordance with applicable agreements.
How We Use Information. We use personal information to:
- Respond to demo requests and inquiries;
- Provide information about our products and services;
- Send newsletters and marketing communications (with opt-out available);
- Improve our website and services;
- Maintain security and prevent misuse; and
- Comply with legal obligations.
We do not sell personal information.
We do not share personal information for cross-context behavioral advertising.
Marketing Communications. You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us at [Insert Privacy Email Address].
Cookies and Tracking Technologies. We use cookies and similar technologies to operate our website, analyze traffic, and improve user experience. You may adjust your browser settings to refuse cookies; however, doing so may affect certain functionality.
Disclosure of Information. We may disclose personal information to:
- Service providers and subprocessors that support our business operations (such as hosting, analytics, and email delivery providers);
- Legal authorities where required by law; and
- Successors in connection with a merger, acquisition, or corporate transaction.
SoloFire requires its service providers to maintain appropriate confidentiality and security protections. A current list of subprocessors is available upon request.
Data Retention. We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including responding to inquiries, maintaining marketing communications, and complying with legal obligations.
Personal data processed through the SoloFire platform on behalf of customers is retained and deleted in accordance with applicable customer agreements.
Data Security. SoloFire implements commercially reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no system can be guaranteed to be completely secure.
Your Privacy Rights
U.S. State Privacy Rights (Including California). Depending on your jurisdiction, you may have rights to:
- Request access to personal information;
- Request correction of inaccurate information;
- Request deletion of personal information; or
- Opt out of certain processing activities.
SoloFire does not sell personal information or share it for cross-context behavioral advertising.
To exercise privacy rights, please contact us at: [Insert Privacy Contact Email]
We may verify your identity before responding to requests.
GDPR (If Applicable). If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar laws, you may have rights to:
- Access personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
SoloFire will honor applicable rights where legally required.
International Data Transfers. Personal information may be processed and stored in the United States or other jurisdictions where SoloFire or its service providers operate. Where required by law, SoloFire will implement appropriate safeguards for cross-border data transfers.
Children’s Privacy. Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.
Changes to This Policy. We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date. Continued use of the website after updates constitutes acceptance of the revised policy.
Contact Us. If you have questions regarding this Privacy Policy, please contact:
How To Contact Us
SoloFire Inc
5513 W 11000 N Suite #451
Highland, UT 84003
Telephone: 801-406-6315 or info@solofire.com